The Mission And Vision Of British Airways Business Essay

The Mission And Vision Of British Airways Business Essay British Airways is one of the oldest and the most reputed airlines functioning in the world. It was started on 1st September in the year 1974. It is the official airline of the United Kingdom. It is owned by the government of the United Kingdom but it is run by private firms. It is also known as BA. It was formed by the merger of four airlines they are The British Overseas Airlines Corporation (BOAC), The British European airways (BEA), Cambrian Airways and finally the Northeast Airlines this took place on 31st march 1974. Thus BA was formed. It was one of the few prestigious airline to fly the Concorde the supersonic passenger plane. It has a large fleet of 239 aircrafts. It flies to 300 destinations. It employees 42,755 employ . It is a public limited company also listed on the London stock exchange. The main headquarters of BA are Heathrow airport and Gatwick airport both are situated in London. It is also a star alliance member. The total revenue earned by BA in the year 2010 was  £7,994 million. Mission And Vision:- Visi Fig1.1 Mission, Vision, goals, objective cycle It is defined as A mission describes the organization basic function in society , in terms of the product and services for its customer -Mintzberg The above definition explains how important a mission is for a organization as it helps in building its own image in front of the customer that it wishes to give services to. It maybe a just a sentence but it creates a image in the mind of the reader what the organization is made up of. It also helps to give the brand a competitive edge as the mission statement will help in showing the uniqueness of the brand. The mission statement of British Airways is as follows One Destination seeks to ensure our customers fly confident that, together, we are acting responsibly to take care of the world we live in. BA mission statement on reading creates a mindset that they always be safe on ground or in air and they want the customer to feel safe and confident when they fly British airways. They have also maintained their mission statement as they have least accident history and they always have new fleets and always updated with latest technology. Values:- Organizational values define the acceptable standards which govern the behaviour of individuals within the organization. Without such values, individuals will pursue behaviours that are in line with their own individual value systems, which may lead to behaviours that the organization doesnt wish to encourage. Thus values are very important for the organisation for achieving the vision that it aims for(Value of Organizational value)(http://www.teal.org.uk/mat/page6.htm)(accsed on 22ndApril 2011) The values of BA are as follows:- OBJECTIVE:- Objectives are normally quantified statements of what the organisation actually intends to achieve over a period of time. According to Mintzberg (1997), Business Enviourment; Viva books. He says that objective help the organisation to conduct activities that will help in acquiring the mission of the organisation. He also says while forming a the objective the organisation must use the SMART technique. The objective should contain these points. Fig 1.2 SMART Objective The objective of BA is as follows:- Fig 1.3 Objective of BA 1.b) Evaluate the extent to which an organization achieves the objectives of three stakeholders. The individual or groups who have interest in how a organisation performs because they have some stake in it and thus it affects them in someway. In the modern world they are mainly of two types which include primary and secondary stakeholders (Stokes D., (2002) Small Business Management (4th edition) Thomson Publications: UK.) The primary and secondary stakeholder of BA have a effect on the airline as they are somehow related to the organization. Thus in the table below the author has shown how both of these can affect the airline Stakeholders General Interest Influence Shareholders .A Steady flow of revenue .Should be well informed about the risk and plans .Continuation of Business -Exercising ones right to vote -Checking the annual book as well as the statements. -To defend against wrong issues Managers .Pay and Status .Job Security .Job Satisfaction -Growth of the organisation -Participating to improve the organisation with recommendations Employees .Job Security .Pay and Condition .Job Satisfaction -The union may go on strike -Exposure Customers .Receiving goods and services of a reasonable quality .Receive optimum level of services .Great value for money paid -Choosing other airline over BA -Bad impression about the airline -Not using it services Suppliers .Being paid promptly for the goods and services delivered .Receiving regular repayment of the capital provided -Not delivery the Services on time. -Serving competitors Government and General Public .The organisation is meeting the relevant legal requirements .Social welfare of public is protected .Helping the nation and public to progress -Licenses, law and permits -Strict laws against them -Social activist -Boycott or appreciate the company. Fig 1.4 Shareholders their interest and influence All the organisation in the world to run smoothly and efficiently need to satisfy its stakeholders as they have a stake in the organisation which can affect the organisation in both good and bad ways as shown in the table above. Thus British airways is no exception even they have tried to meet the satisfaction of the stakeholders so as to progress more and achieve their targets. Below are given the instances where British airways have satisfied its stakeholders Employees they are the most important part of the organisation for the smooth and progressive functioning of the organisation. As BA is a large organisation hence it employs a large no of employees whos need and wants he need to caters. Thus BA has done many changes like improving the workplace where they function reasonable working hours were allotted to them then they have also introduced various crew programme which help them improve the safety of themselves as well as the customer. BA has also started recruiting people from all over the globe so as to maintain a equality among the employees. Their wages are also improved compared to what they were paid earlier some changes were done by BA for some the union had fought to get it done Society are a major concern for organisation like BA because if society is not benefited from them they wont allow smooth functioning of the airline for the same reason BA has contributed a lot towards society by giving them employment in the firm also setting up various NGOs to help the underprivileged society also contributing some amount towards charity. They have even started cutting down their co2 gases by using much more fuel efficient engines as well as machines used at the airport thus contributing o save the enviourment. Customers are the important part for the organisation to progress because e if customers arent there then who will the airline serve and earn money from. As BA is in the service industry they need to take good care of their customers so as to improve their image as well as their market standings. For the same they have improved their economy class cabin by improving the quality of service provided also they have introduced the programme known as CUSTOMER KING which is for the first and business class travellers. They have also increased their security standard so to increase the safety of their passengers. Q.1c) Explain the responsibilities of an organisation and strategies employed to meet them? Social Responsibility of an organisation may be defined as the obligations that the organisation has towards the people and the enviourment in which the business functions. In other words the corporate social responsibility is a process where the organisation can improve its functioning in outdoor as well as indoor processes so as to increase the vision, improvement and add competitive advantage to the company. BA has to maintain the business ethical criterion responsibly they also known the importance of their stakeholders and hence they follow the regulation so as to protect the social, environmental, financial, and economical of the stakeholders. In order to complete these aspects BA follows all the legislation laws and rules laid down for safety, employment and other such stakeholder related aspects. By following these laws and jurisdiction BA shows loyalty towards the corporate social responsibility as a business should show. Below are given few social responsibility that British airways follows and tries to do the needful for it (Corporate responsibilities (2007) one destination [online] (updated on 2010) Available at: http://www.britishairways.com/travel/csr-corporate-responsibility/public/en_gb?link=main_nav [Accessed 15th may 2011]. Environmental Protection Act:- BA has started to contribute a lot towards helping in saving the enviourment the reason being that there have been more strict rules by the government in recent years so to implement those and also create a healthy enviourment they have taken various steps in help protecting the enviourment The steps taken are as follows:- Fig 1.5 Enviourment Protection Act Safety and Security Act:- British airways are known for their stringent security measure that they follow. The safety of the passenger and crew are their highest priority. BA also follows the most advanced and sophisticated machinery in their services so as to assure the passenger that they are in safe hands. They also have a outstanding record in safety and security flied. Fig 1.5 Safety and Security Measures Employees Act:- The staff of a company are those people who work for a particular organisation or a industry, but apart from that they are a part of a large society where the organisation functions. The first labour law in Britain was made in 1974 for the people or employees of and organisation. The law consisted of various aspect that would help the employee to feel secured and satisfied in the workplace. Some of the laws were Self Organisation, Collective Bargains, To work what is suitable to employee, and job security. Thus BA follows these rules laid down by the government and also supports it. So as to keep the employees happy and smooth running of the organisation. 2.)Using PESTLE and any management tool you are familiar with evaluate the impact of macroeconomic policy measures and the influence of the global economy on British Airways and its stakeholders? PESTLE Policy Implications On BA Political Heavy Regulation (AEA,2009) Increased Security due to past terrorist attacks(DFT,2009) .Compliance is necessary if BA wants to continue operations .Enough security measure should be undertaken to maintain the competitive advantage and beliefs in consumers Economic -Economic Crisis the growth projected at only 2%in 2009(IMF,2008) -Pounds weakens against Euro Fluctuations of oil prices .Possible decline in the business travel as companies are using alternate methods like telephone conferencing. .BA will face poor exchange rate as well as due to the fluctuation it will affect their cost base as the rate they might get for the currency might get low Social The population in UK is ageing given by national statistics. Due to recession there is increased unemployment .This a great opportunity for BA as older generations have more money and time to spend. Technological New technologies regarding the fleet and improvement and addition to the fleet The number of people using e-check in has increased a lot .As there are new aircrafts coming in the market BA should keep its fleet updated with these machines .BA should keep itself updated so as to remain in the competition Environmental/ Ethical Expansion of its main terminal is difficult because it comes under Londons green belt area Consumer are aware of what are the effects of air travel as they are increasingly becoming more green. BA has to convert limited space into full utilisation of the capacity that it has BA has to adopt to all its environmental strategies to keep the consumer with them Legal Collusion and Fixed Pricing Open skies Agreement(AEA,2009) Restriction on having mergers will affect their alliance with American airlines .BA has a great opportunity of transferring aircrafts between him and America Fig 2 Pestle on BA (www.scibd.com) The other macroeconomic policy that can effect BA are as follows:- -Monetary Policy in the UK is concerned with the decision of rate of interest and the supply of money in the economy. The one who controls the interest rate in the UK are the Bank of England Monetary Policy committee. The current rate decided by the bank of England is around 2.0% . If they decide to increase the rate then it wont be feasible for BA to borrow loans from them as they will have to pay very high interest rate thus they wont benefit from it. But if they lower the rates then BA can borrow from the bank and achieve their objective much quickly. -Exchange Rate Policy is handled by the government. The exchange rate is controlled by how much amount of gold and foreign exchange currency do they have in reserve in the central bank. The rate is even altered when the interest rates go higher or lower. If the exchange rate is high then BA will benefit as the goods it will buy will be cheaper as the currency they using will be higher and thus they can make profits. But if it goes down then BA will face losses as the things that were cheap will became expensive and they will have to increase the air fares which will see a decline in their sales. These are some policy that the author think can BA . All the organisations in the world are affected by the social economic and enviourment factors globally. As BA is a large organisation operating in more than 300 countries hence it has to fulfil and satisfy all its stakeholder. Britains economy policy affects a lot of organisation below is given their policies that influence them Government Organisations Overall Economic Policy -Market Demand -Cost of Finance -Taxation Industry Policy -Protection vs Free trade grants, -Incentives, Sponsorship Regulation eg:- Investor protection, company law, entry barrier, capacity Social Policy -Work Place regulation, -Employment Law -Labour Supply -Skills, Education Foreign Policy -Trade promotion -Export Credits EU and WTO obligations -Export promotion to allies Environmental and infrastructure Policy -Distribution Fig 2.2 Economic Policies of UK Social Welfare policy which BA follows are it has introduced work place regulation which enables its employees to work freely in the workplace as they have been given high level of training which helps them to do their work with much ease and perfection as well. The safety standard used by BA is also very high and the crew are also given sufficient amount of rest and training to function effectively. BA also has normal working standard and all the aspect that are included in the employment law. The employees are also given a lot benefits which include perks, pension, maternity allowance, social fund as well as other benefits which help make their private life better as well. These are some of the policy that BA follows towards its employees 3.) Explain whether the problems facing the British airways can be found in a planned economic system and discuss whether the economic system in which the BA operates allocates resources better. Different nations of the world use different approaches or types of economic system. The core of the economic problem is infinite desires versus limited assets. The study of economics is basically how nations allocate their resources in the best way so as to maximize the productility and services to fulfil the satisfaction of wants. In modern economies there are various ways of dealing with scarcity. The various kinds of economy are as follows:- Fig3.1The different types of economic systems (BPP, Learning media, (2007) Business essentials: Business environment (3rd edition) viva books Pvt ltd: London) The economy followed by Britain is a mixed economy because there is a balance between the market forces and the state interventions. The advantages of mixed economies are any one can set up a business and choose what to produce and even set their own cost. Even though they pay taxes they reap benefits through social programmes. The disadvantages of mixed economy are many business find it difficult to find a market for their products also they cant control the taxes they pay, merchants always complain that they are very high.(http://www.blurtit.com/q917361.html) accessed on 14th may 2011) In mixed economy the decisions of resources provision would somewhat depend upon the forces of supply and demand curve and it might also depends on the aims and the objectives of the firm. BA after privatization faced a lot of changes as after the merger BA had changed some of its rule and accepted a few of the other airlines rule. It even started to fly to more international destination once the demand for that increased. Because of this reason their whole allocation shifted from one firm to anther and from domestic to international. Because BA is in a mixed economy there is always a chance of growth as the private firms will help them, Also BA has to complete all the requirements that are jotted down by the stakeholders or even the government. But as of now BA is fulfilling all the criteria that are laid down by the government as well as also helping the airline to grow as much as it can. Thus Mixed economy helps BA to allocate its resources better than any other economy would have. 4.) State the market in which the British Airways operate and discuss whether it is easy to merge in that type of market (regulatory environment implication etc)? The level and amount of competition faced by the firms varies a great deal. There are many types of market and no market is similar to each other in some single firms dominate in other there might be a lot of competition for the same product or service. The market structures that the firms operate are different from each other. Figure 4.1 The Different market structures. Perfect competition:- When there are many people in the market, and other condition are such , that no one can influence the price, all other things being equal. This occurs when there are lots of sellers and lots of buyers and nobody can have any effect on the total quantity for sale or the total amount that the buyers want. There is a freedom in the entry and exit of the industry. Monopoly:- When there is only one supplier for a product or service in a market we call that as monopoly market. The business owns a key source for which substitute is very hard to find. The pricing of the product is decided by the firm itself. Duopoly:- It is a market were two sellers compete with each other for a homogenous good . The output of the firm is believed to be fixed. The example can be If BA lowers its transatlantic fares then how will virgin react to it? It is a case between competition ad monopoly. Oligopoly:- When there are a few large suppliers, whose business decisions affect each other they are said to be in oligopoly market. The example that author has chosen is from the airline industry as he can link it to BA. Suppose if BA was to lower their airfare for a particular sector on which even virgin flies then to be in the competitive race even virgin will have to lower its prices. Thus in oligopoly market if one makes a decision then it has to effect the other. New firms cant enter this market as it requires huge amount of investment. This lowering of prices of both the companies is known as price wars. Competition Commission;- The competition commission is an self-governing public body established by competition Act 1998. It replaced the monopolies and Mergers Commission with a superior power to take authoritarian actions or measures in the closure of the company. BPP, Learning media, (2007) Business essentials: Business environment (3rd edition) viva books Pvt ltd: London). This body mainly makes sure that no organisation should form merger or cartels with each other to convert the market from oligopoly to monopoly market. 5.)Explain whether the British airways have benefited from international business/trade and the European Union. What will be the business implication to the BA, if the UK, joins the European Monetary Union (EMU). International trade is the exchange of goods and services between countries. An import is the UK purchase of a good or service made overseas. An export is the sale of a UK made good or service overseas. BA is a international airline which operates in more than 300 destination. It operates in continents Asia, Europe, America etc. As BA being a British company it has chosen Europe as its global market. One of the reason being that it is the member of the European union. BA has benefited from international trade big time for many of the events like given below:- -There is free trade of aircraft between BA and American airlines hence they can upgrade their fleet without paying the duties -The land cost in Britain is very high compared to rest of Europe hence they use to set up big factories which they need at places where the land is cheap. -The labour in many parts of Europe is also very cheap compared to Britain. -The currency they use is accepted all over Europe and hence they dont even lose any money on exchange rate. -The raw material which is needed by BA is obtained at much cheaper rate from European countries These are some of the benefits that BA has by doing intenational trade with the European union members. Fig5.1 Trading benefits with Europe

Communication Development Plan

Communication Development Plan Abstract This paper describes how the communication can be developed by using some strategic plans or tools. It contains graphical representation and the content will be in my point of view. The development plan is clearly explained in the document. It defines the goals and strategies of communication development. Communication Development Plan The purpose of the communication plan is to develop my communication skills and to be experienced for attending a job interview. By effectively communicating I can easily work with the co-employees and accomplish the given tasks. The communication plan gives a system to oversee and facilitate the wide assortment of interchanges that occur amid the venture. The communication plan covers who will get the interchanges, how the interchanges will be conveyed, what data will be imported, who imparts and the recurrence of the interchanges. Communication development exercises distinguish the proper level of communication for each venture partner, what data ought to be conveyed, and the recurrence of interchanges. This arrangement ought to likewise incorporate the vehicle of communication (email, up close and personal gatherings, and so forth). The danger of deficient planning could bring about the inability to finish key venture destinations, duplication of exertion, and diminished partner certainty. Current Assessment of Communication My current communication assessment is developed by scoring each category through assessing on my own knowledge: Table 1Self-Assessment Scoring table (Deborah J. Barret. 2014. P.21) Score Capability Area 4 Ethos/image 3 Audience analysis and strategy 3 Social media and other written communication 2 Oral communication 3 Visual communication 4 El: Dealing with own feeling 3 El: Dealing with others 4 Cultural communication competence 3 Group and team communication and dynamics 3 Organizational communication 3 Internal communication 2 External communication 1= Need lots of work in this area 2= Need some work in this area 3= Acceptable, but could be stronger 4= Very good abilities, close to leadership communication level 5= Excellent abilities, leadership communication level achieved The above table shows in which categories I need to develop and which one is strong. By this assessment, I can easily know what the areas need to develop and work on it. Communication Improvement Goals You can have brilliant ideas, but if you cant get them across, your ideas wont get you anywhere. (Lee Lacocca) The communication skills that need to be improve are Listening skills and Oral communication. I generally wondered: What is it that makes a few people exceptionally powerful communicators while a couple gets to be tongue-tied at the possibility of tending to a gathering of outsiders? I used to know somebody who was particularly splendid, conferred and remain in his employment yet he generally used to get disregarded when the time sought the yearly progression or raise. For all intents and purposes, each part of the life force you to speak with others in some frame or mold. If you need to set objectives to enhance relational abilities, first, consider how you identify with others and after that solicit you what undesirable examples from conduct may hinder communication achievement. Indeed, even a snapshot of expectation may go far toward enhancing individual and business relationships. Similarly, as with whatever another aptitude, you must point on your capacity to speak with others obviously and viable. A few people are conceived with it. Yet, there is a large portion of us, I included, who have needed to take a shot at it to get to where we are today. Have patience. Try not to anticipate that yourself will bloom into a sure public speaker overnight. Set sensible objectives and compliment yourself at whatever point you effectively explore through a saddling discussion or discourse. Actions to achieve goals Listening Skills: To become a good listener, we need to follow the requirements below: Focus Fully on the Speaker his or her non-verbal communication, the manner of speaking, and other nonverbal signs. The manner of speaking passes on feeling, so in case youre considering different things, checking instant messages or doodling, youre practically sure to miss the nonverbal prompts and the enthusiastic substance behind the words being talked. Furthermore, if the individual talking is comparatively diverted, youll have the capacity to rapidly get on it. If you think that its difficult to focus on a few speakers, take a stab at rehashing their words over in your mind until it fortifies their message and help you to remain centered. Favor your right ear the left half of the mind contains the essential preparing places for both dialogue appreciation and feelings. Since the left half of the mind is associated with the right side of the body, supporting your right ear can help you better understand the enthusiastic distinction of what somebody is stating. Have a go at keeping your stance straight, your button down, and tilting your right ear towards the speaker this will make it less demanding to get on the higher frequencies of human talk that contain the enthusiastic substance of whats being said. Avoid interrupting or trying to redirect the conversation to your concerns, by saying something like, On the off chance that you feel that is terrible, given me a chance to disclose to you what occur. Listening is not the same as sitting tight for your swing to talk. You cant focus on what somebodys expression in case youre framing what will state next. Frequently, the speaker can read your outward appearances and realize that your mind is not here. Show your interest in what beings said. Nod your head incidentally, grin at the individual, and ensure your posture is open and welcoming. Urge the speaker to proceed with little verbal remarks like yes or uh-huh. Try to set aside judgement. Keeping in mind the top goal to discuss successfully with somebody, you dont need to like them or accord with their views, qualities, or conclusions. In any case, you do not need the judgment and keep fault and keeping feedback in mind the end goal to completely understand a man. The most disturbing communication, when effectively executed, can prompt to the most improbable and significant association with somebody. Provide feedback. If there is by all accounts a difference, reflect what has been said by rewarding. What Im hearing is, or Seems like you are stating, are incredible approaches to reflect. Dont just repeat what the speaker has said literally, however-youll sound devious or unintelligent. Rather, express what the speakers words intend to you. Make inquiries to clear up specific focuses: What do you mean when you say or Is this what you mean? Individuals frequently concentrate on what they ought to state, however viable correspondence is less about speaking and more about tuning in. Listening admirably implies not simply understanding the words or the data being imported, additionally understanding the feelings the speaker is attempting to convey. (Robinson, Segal, Smith. 2016. p.3-4). Oral Communication. An important part of supervision is the capacity to speak with other parties. A successful approach to rapidly enhance the capacity to impart orally and in composing is to see each correspondence open door as making an oral proposition to someone else. The oral proposition can be made orally, or it can be in a composed report. The accompanying dialog of making an oral proposition is more expanding than a boss would typically do in imparting assignments or data to a subordinate, yet the ideas are appropriate to all oral communication. (CSTE Common Body of Knowledge, V6.1) The following guidelines need to be followed when giving a presentation: Underline that you are introducing the best answer for the clients issues. Emphasize that your venture group is all around prepared to complete this arrangement. Sell the corporate experience of your enterprise staff and yourself. Sell your own administration capacities. trade the specialized mastery of the venture staff and yourself. Sell your eagerness to do this venture sufficiently, effectively, and financially. Oral Communication is the process of verbally transmitting data and thoughts starting with one individual or gathering then onto the next. Oral correspondence can be either formal or casual. Cases of casual oral communication include: Face-to-Face discussions Phone discussions Talks that happen at conferences Strategic planning/Communication The strategic plan used for finding my goals to achieve is self-assessment as shown above in the table. The below is the plan for achieving my goals: Communication Development Process: The above figure explains how to achieve communication by following the cycle. Define Success: Firstly, identify the needs that are need to be developed for the organization that you are interested to apply for a job. Self-Awareness: Understanding the strengths and weaknesses by assessing on your own knowledge and by checking with the organization. Self-Management: Setting the goal is more important which leads to a great leader. Then focus on implementing the goal by several strategies and finally develop the skills that are required through practicing daily by some activities. Evaluate progress: At last measure, the goals whether you have reached or not. If you find any remarks while improving stats, then plan to refine the goals and continue the process until it done. Improving does not end. (Sir Winston Churchill) SMART Goals: It is used to measure the goals and maintain a time table which helps to achieve your goals. The above briefly shows that what are the SMART goals responsible and what can be achieved from it. When you have arranged your venture, turn your regard for building up a few objectives that will empower you to be effective. Objectives ought to be SMART Specific, Measurable, Achievable, Realistic and time-based. (Haughey. 2014) Specific: What needs to be accomplished and why? Oral Communication It is the important means of communication which is used for academic and business meetings. Time management It helps you to make right choices, so you can spend more time on the things that are more valuable to you. Measurable: How will I know it will be accomplished? When I was in undergrad, I couldnt give speeches in front of class. But, now I have improved a little and gaining experience by taking feedback from professors. Achievable: Time Management:Â   Oral Communication: Know your subject clearly and practice Do not speak too fast It is better to say little than too much Make face-to-face conversation effective Improving presentation skills Record a video for yourself and verify Relevant: Is this worth time? Yes, I am student and have free time. Is this the right time? Yes, while being a student is the right time to learn. Am I right person to reach the goal? Yes, I want to become a project leader. Time Bound: When? I have 9 months of time from now. What can I do from now? I can learn many things while being a student and take feedback of lecturers. I can gain more experience from the collage. Conclusion I conclude this report that communication development plan is very helpful for those who want to become a good leader and achieve their goals. I have briefly explained how to achieve goals using SMART analysis and given the table format. Self-assessment is also given to identify your goals that need to be improved. References Robinson.L, Segal.J, and Smith.M. Effective Communication. Last updated: December 2016. p.3-4. https://www.helpguide.org/articles/relationships/effective-communication.htm?pdf=true CSTE Common Body Of Knowledge, V6.1. http://msqaa.org/Best_Practices/Management/MakingProposal.pdf Deborah J. Barret. (2014). Leadership Communication. Mc Graw Hill Education: New York. p.21.

Reasons to support thesis Essay -- essays papers

Reasons to support thesis First of all, we will consider the very word motivation. Motivation can be defined as an incentive. When we discuss students having the motivation to learn, we may consider them having the incentive to learn. Do students today have the incentive to learn? Many people claim that they do not and that the lack of motivation is increasingly becoming worse and worse in today’s society. The belief that society has unknowingly created for today’s students is that there is a separation between education that is taught in schools and that which is learned outside of schools. Children view these things as two different worlds. There is the school world, and the real world. Many children tend to believe that the things they learn in the school world will not affect them in the real world and are therefore have no motivation to learn in school. â€Å"When kids are not engaged, not only do they fail to learn, they also tend to become bored and restless† (Wolk, R.). This boredom and restlessness has serious potential for many kids to lead to a lack of motivation. Obviously, it is very important for a student to remain focused in order to maintain motivation; yet, not all of the responsibility relies on the child. Teachers have a huge responsibility in making sure that every student in their class is working to their individual potential and that each child is engaged in the material and is benefiting from this learning experience. Educators sometimes find it difficult to develop such a strong teacher-student relationship with each child but studies have shown that the more the teacher is involved, the more motivated students will become. There are many different elements involved in making a child feel a... ... from Academic Search Premier. Johnson, Ronnie, Lamb, Dean. (1994). Motivating students to learn. Vocational Education Journal. Vol. 69. Issue 2. Morganett, Lee. (1991). Good teacher-student relationships: A key element in classroom motivation and management. EBSCOhost Education. Vol. 112. Issue 2. pg. 265. 5p. Retrieved on 4/22/04 from Academic Search Premier. Schroeder, K. (1992). Motivating students. Education Digest. Vol. 58. Issue 3. Atherely, M. (1992). Motivating students to learn. PageWise, Inc. Retrieved on 4/24/04 from http://de.essortment.com/motivatingstude_rbsm.htm Gershaw, D. (1989). A line on life: Motivating students to learn. Teaching of Psychology. Pg. 86-88. Davis. B. (1993). Motivating students. Tools for Teaching. Josey-Bass Publishers. Retrieved on 4/22/04 from http://teaching.berkeley.edu/bgd/motivate.html

Creating Hyperlinks :: Computer Science

Creating Hyperlinks To insert the button I clicked on insert-interactive images-flash button when the options screen came up I entered information such as; style, background color, button text, font, link, target screen and then name of the button. I then clicked OK. Creating Hyperlinks To link between pages I needed to create hyperlinks, to do this I first wrote the text that I wished the hyperlink to display I then highlighted it and entered the link into the box that appeared I then pressed enter Entering text To enter the text on my site I simply clicked where I wanted it to go and typed it in, I also changed the properties of the text i.e. alignment, color, size, bold, format, etc by highlighting the text and using the toolbar. Accuracy To check the accuracy of my work, e.g. all of my links worked and that there were no spelling errors in the pages I got my friend to read through the page for spelling errors and dead links. Here is a spelling error that was found. and here is the correction Back-up saving To ensure that I dint lose any work if the computer crashed I regularly saved my work, I did this by clicking on the file menu and then "save all frames" or "save" button depending on which file page I was working on. I have provided screenshots below of the buttons I used. I also saved it onto a cd incase the computer was damaged and the work was lost. Spelling and grammar checking To make sure that there were no spelling or grammatical errors on my site I copied the text into word and spell checked it. Changing the HTML code This is the HTML coding for the above table: href="hardFrameset.htm">Hardware href="sofinFrameset.htm">Software href="laptopFrameset.htm">Laptops Computer Systems I will demonstrate how changing the HTML coding can affect the look of a webpage. For example if I change the value of the table background color (highlighted above) I can change the way the table looks. I have changed the value from #000000 (black) to #FFFFFF (white) this changes the table background color href="hardFrameset.htm">Hardware href="sofinFrameset.htm">Software href="laptopFrameset.htm">Laptops Computer Systems This is what the table looked like after I had edited the html coding. Evaluation Plan I followed the plan I made almost exactly as I made sure that the plan was accurate and would work so that I wouldn't need to think about the design of the site while I was making it therefore allowing me to concentrate on making the site. Problems I only had one problem really and that was that some of the flash

Cause Of Unemployment Essay

Unemployment is a status in which people are without a profitable job. It has been an major issue in most societies nowadays and is a problem that most countries have been facing and are trying to address. Moreover, when we talk about unemployment, we have to consider the employer and the employee point of view. Till this date there are significant theorical debates regarding the causes, consequences and solutions for unemployment. This essay will focus on causes and effects of unemployment in our society. These days, one of the biggest causes of unemployment is the Global Recession. When a country goes through economic crisis, the consume of goods and services tend to reduce; as a result, many people are being sacked by their companies, in order to reduce costs and confront the crisis. The salary of employees are being fairly reduced and the rate of unemployment is rising day by day, leading to low wages for the people that are in fact employed. In addition, the recession also detracted the young job seekers, the ones out of college, to find a job because most companies can not afford to hire new people. Another important factor is the Technological Unemployment. Technology usualy is more efficient and increases production of a company. Machines do not need vacations, breaks, insurance and can work 24 hours per day (every day); consequently, peaple are being replaced by computers. The output potencial of technology is beyond superior compared to humans, turning the human work impractical and less profitable. Nonetheless, companies do not realise that the way the mechanization rise and display people, fewer people will have money to buy their products becouse of the lack of employment. Additionally, in less developed counties lack of qualified people for certain jobs, result in many companies having vacancies and no one good enough to fill them. To sum up, unemployment is undergoing a sort of cycle, that means when the number of unemployment and the low wages increase, the number of buyers decrease, leading to more unemployment and lower salaries. In addition, high qualification is one of the best ways to the rise the work opportunities. Bibliography Maria. (2008). Unemployment in Global Recession Scenario. StudyMode.com. Retrieve 01, 2013. http://www.studymode.com/essays/Unemployment-Global-RecessionScenario-172794.html Ward, T., et tal. (2009). Low-qualified Workers in Europe. Eurofound.europa.eu. Retrieve 01, 2013. http://www.eurofound.europa.eu/ewco/studies/tn0810036s/tn0810036s_3.htm Wiesen, G. (2012). What Is Technological Unemployment? wisegeek.com. Retrieve 01, 2013. http://www.wisegeek.com/what-is-technologicalunemployment.htm

The Culling – Creative Writing

‘Dear God†¦' the mayor screamed, as he crawled out from under his desk and pulled open the draw to reveal a steel dagger point, ‘†¦forgive me,' he cried as he charged at the beast's stomach. The only spectator, a smartly dressed Indian who sat like a statue in the shadows at the back of the hall. The hideous beast knocked the weapon from his attacker's hand and leapt onto the mayor's back. Though well built, the mayor's struggles were no match for the beast, and he soon crashed to the floor under the immense weight. ‘I had a wife and child,' He begged for mercy as the snarling beast rammed his face into the blood-smeared floor, snapping his jaw in two. ‘So did my father, sir.' The Indian reminded the dying man, still there at the back of the hall but with a voice that boomed. ‘But†¦' the mayor begged for help from the Indian one last time, though his plea was unheard mainly because of the fact the mayor had a mouthful of blood and broken teeth. The mayor stared at the severed head of a pretty young female; whose body still sat upright over in the line of chairs. Mirrored in her eyes he could see the destruction of all those who he had known. The pretty girl had been the first to die, and he would be the last. Something punctured the side of the mayor's neck; he felt like he was drowning as his lungs filled with blood. He was left to watch the girl's face sink into blackness as his light was snuffed out in the bloodiest of ways. The Indian sat emotionless, his white suit unmarked despite the destruction which had unfolded in front of him. He watched the beast play with the dead mayor like a rag doll, and listened to its screams of pleasure, he had watched the carnage without any remorse. These people had driven his ancestors off their land and murdered his family, this was the only way in which their souls would be put at rest. When the beast ripped out the still warm heart of the Mayors did he allow a smile of satisfaction, then a command for the organ to be crushed. From his pocket, the Indian pulled out a charm which was small, black, and made from some sort of stone it was also in the rough shape of the beast itself. ‘Fugue Santen†¦' He began to chant in his ancient tongue, the beast stood still. The Indian rose from his chair and made his way through the bodies towards the beast. ‘Lasa imenzes†¦' his voice filled the hall as he worked the ancient magic with his chants. He held the amulet in front of him, staring up into the eyes of the beast, which then turned to walk toward the Indian, towering head and shoulders above the Indian, unable to avoid the Indians hypnotic stare. The Indian had finished his spell. The town hall was silent once again but suddenly, a blinding flash of the most immense light came from the charm the indian had in his hand. The light blinded the beast with its beauty. The beast raised its arms in front of its face in defence, and then slowly the beast dropped onto its knees and began to walk on all fours back toward the wooden carving from which it had sprung to life. The Indian sighed and knew he had to work fast to collect the souls of his victims, which hovered in the attic above him. Until the last soul had been captured the Indians quest for vengeance would not be over. He left the mayors soul till last for the Mayor had been his main target. The Mayor had been the instrument of the death from which the order for his family's death had come. The charm warm in his palm, soon grew uncomfortably hot as he used its powers to collect the souls of his victims, he needed to avenge his family who had been murdered by the hand of the settlers less than half a century ago. So called men of God, who had slain his family and left him to starve in the mountains. He would have starved, had it not been for the witch who had found him and looked after him as her own, while also teaching him the ancient native Indian magic needed to avenge his family's death. Now the act of revenge was complete, the Indian had no purpose in life, his goal had been accomplished. The Indian knelt down on the steps leading up to the town hall, pulled out the sacrificial knife which his ancestors had once used and gave up his life in the hope he would once again be reunited with the souls of his ancestors. As the Indians blood dripped down the steps, his spirit soared as it was reunited with his brothers and sisters. Earlier†¦ The Mayor waited for quiet, noting the next number on the item list. As the labourer wheeled the small wooden crate into the crowded village hall the crowd fell silent. â€Å"the vengeful guardian.† he introduced the item to the bidders as the man opened the hinged crate to reveal the impressive carving within. ‘A fine example of a early Native American Indian carvings.' The Mayor paused to read the description of the item; ‘Hand carved from forest Cedar.' An amused look came upon the mayors face, ‘I wouldn't want to wake him with insults, so we'll start the bidding at five hundred dollars. Do I see five hundred and ten?' the mayor asked, he scanned the faces of the townsfolk, their eyes still fixed on the carving. The Mayor noticed that a crack had appeared on the carving it ran straight down the middle. Suddenly a beam shot out of the crack, splitting the carving straight in two. Women began to scream people ran for the exits, but the doors were locked. Meanwhile, at the back of the hall an Indian man in a suit finished his pipe, then quietly moved in to the shadows behind him. His whispered chants going unnoticed as he began to rub at an object inside his jacket pocket. The first victim of the beast was the girl nearest, a beautiful young girl. She was in shock unable to move as the beast swung its razor sharp claws and severed the girl's head in one deadly accurate blow. The Indian was amused when watching the townsfolk and their feeble efforts to escape their inevitable doom†¦

Hipaa Violation

Course Project Rough Draft MGH HIPAA violation case Jennifer Brummage Medical Law and Ethics In the health care business, there are certain standards and laws that have been put in place to protect our patients and their personal health information. When a health care facility fails to protect their patient’s confidential information, the US Government may get involved and facilities may be forced to pay huge sums of money in fines, and risk damaging their reputation. The Health Insurance Portability and Accountability Act (HIPAA) was established in 1996. This Act was put into place in order to improve the efficiency and effectiveness of the health care system. The HIPAA law includes a Privacy rule and a Security Rule. Hospitals, Doctors, and employees in the medical field are expected to adopt the national standards and aim to keep patient information confidential. When a hospital or medical employee fails to meet the standards set, lawsuits can ensue and they can be fined large sums of money relating to the incident. The Privacy Rule establishes national standards to protect individual’s medical records and other personal health information and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically. The Privacy rule requires appropriate safeguards to protect personal health information. The rule also gives patients’ rights over their health information, including rights to examine and obtain a copy of their health records. The Security protects individual’s electronic personal health information that is created, received, used or maintained by a covered entity. The Security rule requires appropriate administrative, physical and technical safeguards to ensure the confidentiality, integrity, and security of electronic protected health information. The Office for Civil rights (OCR) is responsible for enforcing the HIPAA standards. When a complaint is filed, it is the job of the OCR to investigate. OCR may also conduct compliance reviews to determine if the health organization is in compliance with the HIPAA laws. When the OCR accepts a complaint from an individual, they will notify the person and the covered entity named in it. Then both parties will submit information about the incident. The OCR will review the information to determine whether or not a violation has occurred. When violations have occurred and have been proven, the US Government will impose a fine that they see appropriate. When Health organizations such a private medical practices, hospitals, and clinics fail to meet the standards described in the HIPAA act, investigations, bad press, and fines are surely to follow. There have been a number of cases in the past few years that have been investigated for HIPAA violations. One of the more recent and highly publicized cases was that of Massachusetts General Hospital (MGH). On March 6, 2009 is was reported that an employee of MGH had removed from the hospitals premises a folder of documents that included the private healthcare information (PHI) of approximately one hundred and ninety two patients. The employee had removed the folder from the hospital’s medical records room, so that she could bring her work home with her in order to complete some paperwork. The information that was included in these files were documents that had billing encounter forms that contained the names of the patients, their date of birth, social security numbers, addresses, phone numbers, medical record number, the patients diagnoses and proposed course of treatment, their provider and the providers address and phone numbers. The folder also contained documents that included the practices daily office schedule for three days and the medical record number for 192 patients. The employee was aware that she was not permitted to remove this confidential information from the hospital premises. In doing so, she violated the HIPAA law. On March 9, 2009, the employee who removed the documents from the hospital was commuting to work on a subway train. According to the complaint that was filed, the employee had removed the folder containing the documents from her bag and placed them in the seat beside her. The documents were not in an envelope and they were bound only by a rubber band. Upon exiting the train, the MGH employee left the documents on the subway train. The documents were never recovered. This incident was later reported to the Office of Civil rights (OCR) by a patient who was informed by the hospital that his medical records had been lost by an employee and left them on a subway train. The One hundred and ninety two patients involved had been patients of the hospitals Infectious Disease outpatient practice, which includes HIV/AIDS patients. The fact that the patients involved in this case were potentially AIDS patients, made the violation that much more serious. Investigators had to take in to account that these people had their medical records lost, and in those records were their phone numbers and addresses and possibly their place of employment. If these documents fell into the wrong hands, the potential for destroying the patients’ lives was very high. Had a person with malicious intent got ahold of their information, they could have harassed the patient and possibly spread their personal information around, which could have had devastating consequences. The Office of Civil Rights began their investigation of Massachusetts General following the March 2009 Complaint. Because of the potential violations that MGH faced, they agreed to pay the United State Government $1,000,000 to settle potential fines. MGH is one of the nation’s largest and oldest hospitals. The Hospital is highly regarded and respected, and many hospitals took notice when the investigation into possible HIPAA security law violations began. In addition to agreeing to pay the United States Government one million dollars, the hospital and the General Hospital Corporation agreed to sign a Resolution Agreement with the United States Department of Health and Human Services (HHS). The agreement required that the hospital develop and implement a comprehensive set of policies and procedures to safeguard the privacy of its patients. In signing this resolution agreement, it was the HHS hope that other hospitals and clinics throughout the nation would recognize that the OCR is very serious about investigation every claim that is filed with them. The OCR wants other hospitals to see that if a violation has occurred and a patient’s privacy has been violated, there will be consequences. The OCR wanted to make an example out of Massachusetts General Hospital. In addition to the fines and the signing of the resolution agreement, OCR and HHS asked MGH to enter into a Corrective Action Plan. The HHR wanted the hospital and its employees to not only be held responsible and made an example out of, they also wanted the hospital to raise the awareness of its employees. The Corrective Action Plan (CAP) was designed to develop and implement a comprehensive set of policies and procedures that ensure the patient’s private health information is protected when Removed from the hospitals premises. It was to ensure that the employees were trained and informed of the new policies and procedures so that future mistakes could be prevented. The hospital was also required to have the Director of Internal Audit Services of Partners HealthCare System Inc. to serve as an internal monitor who will conduct assessments of MGH’s compliance with the CAP and render semi-annual reports to the HHS for a 3 year period. It was the mistake of one person that caused so many changes in MGH’s system. It was a costly mistake, but ultimately is has helped the United States Government make hospitals aware that if the standards set are not followed then there will be consequences. The HIPAA laws that are set in place are meant to protect patients. Even the US Government and the employees of MGH are someone’s patients, and they would also want their privacy respected. Hospitals across the nation, private practices, doctors and healthcare facilities should take notice, they need to make sure their employees are trained and informed of the policies and procedures regarding patient’s privacy and security. Every hospital in the nation should raise their own standards so that they are above the ones set for them. Patients will take notice and be appreciative and more trusting when receiving care. In conclusion, this HIPAA violation could have possibly been prevented had MGH implemented the Action Plan in the beginning. The hospital should have had a program that required all employees to take prior to starting work with the hospital. Had the employee that left the documents on the subway been through a class on HIPAA laws and the correct way of handling PHI, maybe the incident never would have occurred. Hospitals should hold a class as part of the hiring process to thoroughly train their employees on this issue. It could be used as a preventive measure and save the hospital from large fines in the future. References * FierceHealthcare. com, HIPAA violations. Feb 25 2011 (54198) * HHS. gov. News Release MGH HIPAA violation. Feb 24 2011 * US Department of Health and Human Services. HIPAA Law, July 19, 2011 * Zigmond J, Modern Healthcare, ISSN: 0160-7480, 2011 Feb 28; Vol. 41 (9), pp. 13 * http://www. hhs. gov/ocr/privacy/hipaa/understanding/index. html